Support & Service To get help on our productsNeed Help ?support @ genpos.com GenPOS technical support is reserved for existing GenPOS customers, as well as our authorized Eclipse™ resellers and partners only.If you are a business owner or user of the equipment and software, please contact your POS reseller for assistance with Eclipse™ products. Looking for drivers ? Go to the drivers page Need to make an RMA request? Go to our RMA form